Mgmt 410 Midterm Q’s

MGMT 410 Week 2 Make Up This assignment is part of the mid-term review. The questions presented in this assignment will be asked on the mid-term. 1. If all organizations would hire based solely on the ability to do the job, there would be no need for equal employment opportunity laws. Do you agree or disagree? Defend your position. I disagree I believe we will always need equal employment laws, because when we hire based solely on the ability to do the job, then that there is discrimination itself. We are all capable of doing a job, equal employment laws keep everything in balance.There will always be something wrong in the workplace, and we will always need someone to fix it. 2. Sexual harassment occurs between two people only. The company should not be held liable for the actions of a few wayward supervisors. Do you agree or disagree with this statement? Explain. Sexual harassment can be regarded as any unwanted activity of a sexual nature that affects an individual’s employ ment. It can occur between members of the opposite or of the same sex, between organization employees or employees and nonemployees.Much of the problem associated with sexual harassment is determining what constitutes this illegal behavior. In 1993, the EEOC cited three situations in which sexual harassment can occur. These are instances where verbal or physical conduct toward an individual: 1. creates an intimidating, offensive, or hostile environment 2. unreasonably interferes with an individual’s work 3. adversely affects an employee’s employment opportunities Also, in sexual harassment cases, an organization can be held liable for sexual harassment actions by its managers, employees, and even customersDeCenzo. Fundamentals of Human Resource Management, 10th Edition. John Wiley & Sons. . 3. According to the court definition, evaluating men and women using different standards is an example of? Sexual Discrimination 4. Which of the following is not true regarding Titl e VII of the Civil Rights Act of 1964? a. It prohibits discrimination in hiring, compensation, terms, conditions, and privileges of employment based on race, religion, color, sex, or national origin. b. It protects employees 40-65 years of age from discrimination. c.It prohibits retaliation against an individual who files a charge of discrimination. d. It prohibits retaliation against an individual who opposes any unlawful practice. e. It specifies compliance based on the number of employees in the organization. 5. Dana is a night and weekend manager of a film processing firm with 75 employees. Her mother fell and broke her hip. Dana, a 20-year employee, has requested two months off to care for her. Will the Family and Medical Leave Act protect her job? a. No. She is a key employee. b. No. The legislation applies only to children, not to parents. . No. Two months is longer than the law allows. d. No. She hasn’t worked there long enough. e. No. Dana’s company is too sma ll. MGMT 410 Week 2 Make Up page 2 6. Which of the following is not true regarding bona fide occupational qualifications (BFOQ)? a. BFOQs cannot be used in cases of race or color. b. A faculty member must be Catholic to teach at a Jesuit university. c. BFOQs are narrowly defined. d. Religion may be used as a differentiating factor in ordaining a church minister. e. When used as a response to EEO charges, BFOQs must be directly related to the job. . The EEOC was originally granted the power to investigate charges of discrimination based on all of these categories except a. National origin b. Color c. Race d. Age e. Sex 8. All of these statements about the 1991 Civil Rights Act are accurate except a. It prohibits racial harassment on the job. b. It allows for punitive and compensatory damage through jury trials. c. It reduces the Griggs decision impact. d. It reinforces the illegality of employers who make hiring or firing decisions on the basis of race or ethnicity. e.It places the b urden of proof on the employer. 9. According to the EEOC’s Uniform Guidelines, a rule of thumb that identifies selection practices that favor a disproportionate number of non-prote3cted class members is the a. Two-thirds rule b. Acid-test rule c. Ratio rule d. Four-fifths rule e. None of the above. 10. Which of the following is not a law affecting employee rights? a. The Privacy Act b. The Drug-Free Workplace Act c. The Fair Credit Reporting Act d. The Fairness in Employment Act e. The Employee Polygraph Protection Act

Iron Crowned Chapter 25

â€Å"Ow.† I squeezed my eyes shut as another wave of nausea rolled through me. Control, control. A few deep breaths later, I opened my eyes and met Dorian's gaze. â€Å"Unexpected,† he said in that dry way of his. â€Å"And unwelcome.† I sat at the base of his throne in the banquet hall, which was packed. It must have been mealtime, but no one was paying attention to the food. They were all on their feet, staring at the evening entertainment that had literally dropped into their midst. I peered around, wondering how I'd been drawn to this spot and then found it – the Slinky I'd left here as my anchor. It had once had its own little room, but now sat on a table beside Dorian's throne, one he kept small treasures and knickknacks on to amuse him when holding court. Odd placement. There was no time to ponder that, though. I turned to Jasmine who looked as disoriented and sick as I felt but didn't seem to have suffered any permanent damage. Her body and soul were intact, which was what counted. I looked back at Dorian and tried to stand up, but my legs gave way beneath me. I started to fall and clutched his robe instinctively. Jasmine, with surprising speed, moved in to catch my arm and steady me. â€Å"Hospitality,† I gasped out. â€Å"Please.† Dorian's unwelcome comment had been a reminder that I currently didn't have hospitality and that I was technically trespassing and fully vulnerable to attack within his walls. Yet, the fact that I hadn't already been removed was a good sign, and though his expression more or less remained unchanged, there was a spark of curiosity in his eyes. He couldn't ignore me on my knees, begging him for protection. Not yet. No matter how angry he was at me, this kind of novelty was too irresistible for his nature. He started to speak, undoubtedly ready with some witty quip, but was interrupted when Jasmine clutched at him and added her pleas to mine. â€Å"Please. Give us your protection. Hurry!† Dorian frowned, no longer able to hide his curiosity and surprise. â€Å"The daughters of Storm King, begging me for help after one made it quite clear she didn't ever want to see me again. Do tell me why I shouldn't have you thrown out or imprisoned.† He paused thoughtfully. â€Å"Or ransomed back to your own people. Quite a profit there, I imagine.† â€Å"Dorian – † I began. Suddenly, there was a commotion at the hall's entrance. A cluster of Dorian's guards appeared – with Kiyo between them. I wasn't surprised he'd showed up so quickly. My mark would have led him right to me, and while he couldn't jump directly into Dorian's castle, he'd probably crossed over right in front of the gates. â€Å"Sire,† said one of the guards. â€Å"He seeks entrance – â€Å" Kiyo wore that fierce, raging expression, and no one in that room could have any doubt that he was there ready for battle. Dorian's guards certainly had picked up on it, and they closed ranks as he strode forward. I had a feeling Kiyo wanted to fight right through them, but reason and self-control held him at bay – for now. Meanwhile, at the sight of him, I managed to make my legs work again and scrambled to my feet. Jasmine grasped my hand, helping me rise, and as one, we backed up slightly so that we stood in line with Dorian. The world reeled a little, but I refused to show my weakness. I would not faint. â€Å"Get rid of him,† I said, trying not to sound hysterical. â€Å"Deny him hospitality and throw him out.† â€Å"She's an outcast here,† growled Kiyo, fists clenched. â€Å"And this has nothing to do with you. Send her away.† Tension and silence filled the space between all of us, and all eyes swiveled to Dorian. Neither Kiyo nor I – nor Jasmine, for that matter – had hospitality and protection within Dorian's household at the moment. We had no guarantees of safety. Hell, if Kiyo decided to attack me right now, no one had to intervene. We would be a great dinner show. I wondered how good a defense Jasmine and I could put up, if it would be enough to give us a chance to escape to my own land if Dorian wouldn't help us. I could guess Dorian's thoughts – or rather, his confusion. That Kiyo would be on the verge of killing me made no sense. Asking why would go against Dorian's natural, all-knowing fa;ade. Plus, Kiyo and I weren't his favorite people right now. Giving in to either of us meant a concession Dorian didn't want to make. â€Å"Hail to you!† An unexpected, raspy voice made me jump, and even Dorian flinched a little. From the crowd, Masthera had emerged, her white hair streaming behind her and eyes as wide as ever. She came forward with purpose and – to my total astonishment – fell onto her knees before me. She stared up at me, and I expected that usual scattered and crazy look. Instead, I saw awe and rapture. Worship, even. â€Å"Hail to you, Queen of Rowan and Thorn. Hail to you, bringer of life, bringer of life. I see it – I see the life growing within you, the mother who will fulfill the prophecy!† She reached a skeletal hand toward my stomach, and I jerked away from her grasp. â€Å"Don't touch me!† I exclaimed. â€Å"I see it,† she cried. â€Å"You shine, Queen of Rowan and Thorn. You carry the heir. You shine with it.† â€Å"Dorian!† exclaimed Kiyo, drawing our attention back. His expression had grown dark at Masthera's words. Full disclosure was the last thing he wanted. â€Å"Give her to me! Stay out of this!† I again looked pleadingly at Dorian. â€Å"He's going to try to kill me,† I said. â€Å"If you throw me out, he and Maiwenn will come after me. Please give us your hospitality.† Dorian – like most everyone in the hall – had been left dumbstruck by Masthera's proclamation. Dorian forcibly schooled his face back to neutrality, but the gaze he turned on me was so heavy and penetrating that I was nearly knocked to my knees again. â€Å"Is it true?† he asked in a low voice that probably only Jasmine heard. â€Å"Are you pregnant?† There was no point in lying or pretending. I gave a swift nod. His next question nearly broke my heart. He tried so hard to keep his voice level and strong, but I heard the break in it, the longing and desperation. â€Å"Is it – is there any chance – is it – â€Å" He couldn't finish but didn't need to. He wanted to know if he was the father. A million thoughts raced through my head. Would things have been different if we'd actually had intercourse the last time we were together? Would I have gotten pregnant with his child, instead of Kiyo's? Maybe. Maybe not. Sex didn't always lead to pregnancy, especially with the gentry. I could still have ended up with Kiyo's babies or been left with a talk show?Cworthy paternity dispute. If Dorian had been the one to get me pregnant, my future would have been signed and sealed. He would have moved heaven and earth to keep me safe. As it was, I probably could have lied now. The gentry had no paternity tests. That would have simplified things – but I couldn't do it. â€Å"No,† I said softly. Dorian's features stilled, and a surprising wave of regret and sorrow filled me in response to the cavalcade of emotions that had to be going through him as well. He had no reason to help me, not after what he saw as my betrayal. And certainly not with me carrying another man's children. â€Å"Please,† said Jasmine. Her blue-gray eyes were large and desperate. I'd never seen her so humble and meek. And I'd certainly never expected to see it on my behalf. â€Å"Please help us. Please give us your hospitality. Your Majesty.† My eyes were still locked with Dorian's, my heart still breaking over the hurt I'd caused him. Off to the side, I heard Kiyo warn Dorian again, â€Å"This is between Eugenie and me. Give her to me, and this ends. If you don't, Maiwenn and God knows who else will get involved.† â€Å"I'm sorry,† I said to Dorian, my voice barely audible. â€Å"I'm so sorry.† â€Å"Please,† Jasmine repeated, nearly on the verge of tears now. â€Å"Hospitality.† The whole world hinged on Dorian. No one breathed. Then, abruptly, he turned away from me. â€Å"Granted,† he said crisply. â€Å"The daughters of Storm King are under my protection. Remove the kitsune, and do not allow him entrance again.† The guards were in motion almost before Dorian finished speaking. More had slipped into the room in the last minute or so, and it was a good thing too. Kiyo fought against all of them as they laid hands on him and began dragging him backward. They made little progress, so great were his struggles He was strong, so insanely strong, and it scared me to think what would have happened if I'd been left to him in my weakened state. â€Å"Dorian!† roared Kiyo, still fighting against the guards' grip. â€Å"Don't do this! You'll regret it!† Dorian had returned to his normal laconic persona. â€Å"You will address me as ‘King Dorian' or ‘Your Majesty,'† he replied. â€Å"And you will not disobey my orders within my home.† The floor trembled, and I heard a gasp from those gathered. Uneasily, I remembered an idle comment Dorian had once made, about how he could bring the castle down around us if he wanted to. The walls stayed intact, however, but a large section of the stone floor ripped up, eliciting more cries of fear. Before my eyes, the slab of stone morphed and stretched, then flew through the air toward Kiyo. It wrapped itself around his torso, enclosing his arms in a sort of magical strait-jacket. Kiyo, unsurprisingly, stopped struggling, but his shouts didn't cease. â€Å"Eugenie! You don't know what you're doing! This isn't over! Eugenie!† â€Å"Get him out,† said Dorian coldly. â€Å"Now. If he resists again or changes form, kill him.† The guards hurried to obey while Kiyo continued yelling his outrage at me, Dorian, and the world. I hoped they moved fast because Dorian had had a point. If Kiyo transformed into a fox, he'd slip out of his stone prison. Of course, he'd have to transform into a small fox, which would do little harm, but still. It would be a lot better for all of us once Kiyo was outside the walls. The guards must have succeeded because no more commotion followed. Jasmine turned to Dorian. â€Å"You should have killed him anyway,† she said flatly. Her standard response. The ghost of a smile flickered across Dorian's lips, though his eyes were still hard. â€Å"You're nearly as delightful as your sister,† he observed. â€Å"No matter how displeased I am at the two of you right now, I admit, things will certainly be entertaining with you around. And they will become very entertaining soon.† That was directed at me. â€Å"If you think you brought a war down before, you haven't seen anything yet, my dear. You've caused me quite a bit of trouble.† I barely heard him. The adrenaline was fast fading from my body, and all the pain from fighting with Kiyo and then doing the forced transition began returning. I felt sick, and my surroundings were spinning once again. â€Å"Sorry,† I managed to say to Dorian, just before collapsing.

Revisiting the Stanford Prison Experiment Essay

This is a critique of an article published in Chronicle of Higher Education, (v53 n30 pB6 Mar. 30, 2007) on â€Å"Revisiting the Stanford Prison Experiment: a Lesson in the Power of Situation† by Philip G. Zimbardo. This article discusses issues related to how good people can turn bad. SUMMARY In this article, Zimbardo looks at his previous social experiment on physical abuse in prison and discusses the issues related to the psychological effects of becoming a prisoner or prison guard, the social power of groups, and how people would behave if they were brought into direct confrontation; whether it would turn good people bad. The author discusses his past social experiment on physical abuse in prison that was conducted in the basement of the Stanford Psychology department. PROBLEM SPECIFIED IN THE ARTICLE One of many of studies in psychology, the Stanford Prison Experiment reveals from its usual set point, the extent to which human behavior can be transformed and are readily accepting a dehumanized conception of others. â€Å"Even to readily accepting a dehumanized conception of others, as ‘animals,’ and to accepting spurious rationales for why pain will be good for them,† (Zimbardo, 2007, p. 4). The Stanford Prison Experiment is compared to the Abu Ghraib situation, and also discussed are the implications of this research to the criminal justice system. The problems specified in the article addresses the social power of groups and as to whether a person  could be influenced to exert power over someone else. The experiment called for twenty-four student participants to act as either a prisoner or a guard in the â€Å"prison† basement,† (Zimbardo, 2007, para 5). After the first day, the guards exercised their powers with increasing authority, forcing the prisoners to do things like making them say abusive things to each other and forcing them to participate in sexual perversion. The experiment was getting out of hand; Zimbardo himself was engrossed in his role. The problem with this experiment was that Zimbardo should have appointed someone with oversight over the whole project, in which could be terminated immediately if things were to go bad. This did not happen. Zimbardo was not only over the experiment, but he played the role of prison superintendent, but nobody to watch over him. STANFORD PRISON EXPERIMENT COMPARED TO THE ABU GHRAIB SITUATION In the Abu Ghraib situation, U.S. soldiers abused Iraqi prisoners, in which were stripped, and forced to wear bags over their heads, and were sexually humiliated. The guards would laugh and mock the prisoners while taking pictures of them in degrading positions. This abuse is similar to what took place in the Stanford Prison Experiment but in Stanford, the experiment was ended when it became known that the student guards were starting to do this to the student prisoners, unlike that of Abu Ghraib. ANALYSIS OF THE DATA The experiment was to last fourteen days but it was an outsider that made Zimbardo realize that he had gone too far. â€Å"That powerful jolt of reality snapped back into my senses. I agreed that we had gone too far, that whatever was to be learned about situational power was already indelibly etched on our videos, data logs, and minds,† (Zimbardo, 2007, p. 3). A colleague and fellow psychologist, Christina Maslach came to visit the mock prison and became very upset at what she witnessed. She seen the emotional breakdown of the prisoners, who were â€Å"lined up with bags over their heads, their legs chained, and guards shouting abuses at them while herding them to the toilet, † (Zimbardo, 2007, p. 3). Christina became very upset, and  yelled, â€Å"It is terrible what YOU are doing to those boys,† (Zimbardo, 2007, p. 4). Zimbardo realized what he had become in his newfound role and put an end to the experiment early on day 6. The criminal-justice system largely ignores situational forces and focuses primarily on individual defendants and their state of mind. Other factors should be considered by the criminal-justice system, such as what made them want to apply physical, psychological, and emotional abuse to the prisoners. AUTHOR’S CONCLUSIONS The author claims that people alone are incapable of criminal culpability. After reviewing the videotapes, Zimbardo argues â€Å"like the horrible behavior brought out by my experiment in good, normal young men, the situation and the system creating it also must share in the responsibility for illegal and immoral behavior,† (Zimbardo, 2007, p. 4). I am in agreement with the author in that the situation and the system creating it must also share in responsibility for illegal and immoral behavior because of the pressures of groupthink. CONCLUSION The Stanford Prison Experiment came about because at that time, social-science research did not have any studies with the direct confrontation of good versus evil against the forces inherent in bad situations. Psychologist Philip Zimbardo wanted to create a situation in a controlled experimental setting with â€Å"a host of variables, such as role-playing, coercive rules, power differentials, anonymity, group dynamics, and dehumanization, (Zimbardo, 2007, p. 1). The author wanted to know who would win if brought into direct confrontation; good people or an evil situation. References Zimbardo, P. G. (2007). Revisiting the Stanford Prison Experiment: a Lesson in the Power of Situation. _The Chronicle of Higher Education_, 53(30). Retrieved from http://go.galegroup.com/ps/i.do?id=GALE%7CA161992127&v=2.1&u=oran95108&it=r&p=AONE&sw=w.

Criminal Victimization Essay Example | Topics and Well Written Essays - 1000 words

Criminal Victimization - Essay Example In facts these impacts can change the very life-styles of people with permanency and therefore it has to be ensured that justice is always correctly administered. This issue has therefore been discussed and analyzed here in a generalized manner but with logical arguments and counter arguments to convince with justification the following view points. (Callie Marie Rennison, Ph.D. and Michael R. Rand, BJS Statisticians, August 2003, Criminal Victimization 2002, U.S. Department of Justice, Bureau of Justice Statistics) The United States Department of Justice summary findings state that twenty three million of their residents over the age of twelve years were criminally victimized in 2005. The breakup of these twenty three million crimes according to the National Crime Victimization Statistics show that 77 percent or eighteen million were subjected to property crimes; 22 percent or five million two hundred thousand were subjected to violent crimes and one percent or two hundred twenty seven thousand to personal theft crimes. Further fatalistic figures show that in the same year for every one thousand residents again over the age of twelve years one rape or sexual assault was committed, one assault with injury was committed and three robberies were committed per every one thousand persons. ... (Bureau of Justice Statistics, Criminal Victimization) Background to Criminal Victimization While the above statistics when brought to attention may appear to be somewhat alarming, especially in view of the post nine-eleven tragedy which have bared nerves to their very cores. This together with the continuous setting off of alarm bells by the administration on the pretext of homeland security against terrorism; these statistics still are in sync with the averages on criminal victimization trends that have set in over the past many years. Assertion When these statistics are compared internationally, their analytic figures prove to be amongst the extreme highs. It therefore has become difficult to assess as to why in a country perceived to be the land of opportunities where the most advanced educational facilities, technologies and social welfare systems are available, this fatalistic criminal phenomena has been able to become so deeply embedded in our societies. Arguments Can it be that the taking of our highest standard of civil liberties so much for granted by our citizens rendered them as meaningless and of such less importance that its true value has value has somehow been lost Or could it that too much of independence and excessive freedom under the impression of living amongst the most advanced and modernized societies of the world started to degenerate our family and humanistic values more and more. The evidently visible overflowing riches which we have yet do not appreciate because we were born with them, leaves much more for us to think over so that we can once again be thankful for who and what we are and begin to contribute for the well being of humanity. The

Case Assignment (Business Ethics) Study Example | Topics and Well Written Essays - 1250 words

Assignment (Business Ethics) - Case Study Example However in that process, they engaged themselves into practices which may not be termed as ethical in nature. The various issues which have been discussed in the article points towards various ethical lapses in the organization on systematic, organization and individual level. From the information provided in the Case study, there are various ethical issues involved in this case. A closer look at the facts would suggest that the company has a good past record where the employee relationship, cleanliness, good work practices were dominating forces within the organization however, the consolidation in the industry coupled with recession saw the tide turning as most of the meat processors in the country focused on improving their profitability which eventually resulted into cost cutting and a compromises on the quality of the meat produced as well as the internal work practices within those organizations. Further the whole situation with specific regard to the company changed when the ownership of the company changed forcing it to go through a change which was really painful not for the employees only but for the overall health of the organization also. The systems and procedures put in place within the organization suggest that there is a more stress on ensuring that the meat processing plants meet the targets of processing meat every day. In order to achieve the same, the systems and procedures within the organization was horrible as the processing of meat was done according to the standards. The health standards were not meet. This violation has further deteriorated the systems and procedures within the organization to a point where no proper standard operating procedures were put in place in terms of better work procedures. Blood usually were not been washed away every day. The assembly line was stuffed with lot of work to process i.e. approximately 400 cows per hour which greatly hampered the quality as more toxin materials were used to be split over the meat or piercing of other toxic organs of the cows resulting into their splitting over the meat seriously points towards the fact that on systematic level, there were lot of et hical issues which needed to be addressed. In order to correct the issues related with the systematic ethics, organization need to revamp its procedures. The assembly lines should be widened in order to lessen the work load on the existing employees so that the procedures can be performed efficiently, effectively by taking into account all the health related measures. One of the biggest disadvantages with the company is the fact its procedures do not allow the element of health of the consumers of its products to take precedence in deciding how the meat should be processed. Rather the focus is on generating volumes at the cost of health of the consumers. The operating procedures therefore need to revise in order to make them more ethical. Apart from that the overall hiring standards, employee relationships , the attitude of the line managers suggest that too much stress is being laid on unethical procedures where most of the time, migrants are

Economies, Markets and Strategic Decisions Research Paper

Economies, Markets and Strategic Decisions - Research Paper Example However, growth in these vital sectors has improved the GDP rate in the country and provided more job opportunities for Qatar citizens due to the progressive social programmes provided by the national government. As a result of the influx of foreign investors and rising labour productivity, the country has witnessed a 20 percent increase in domestic credit availability, including private the business credit (SESD 2004). Macroeconomic performance in terms of establishing a diversified economic portfolio and rising consumer income levels have provided the country an opportunity to expand its knowledge and educational bases to include multiple industries and specialized production capabilities. Qatar has had a steady trade relationship with Canada since the mid 2000s, with this particular country exporting $1.3 billion worth of goods to this nation (Spence 2005). However, since Qatar has only recently expanded its macro-level objectives outside of hydrocarbons, there are still ample opportunities for telecom exports, information technology, agri-foods, education, health, construction and financial services (Spence). These are not currently well-developed, self-sustaining systems in Qatar that rely on foreign imports as well as foreign expertise. Thus, in terms of the importation needs in Qatar, there are ample opportunities in multiple sectors. In terms of Qatar’s exportation performance, it is rising steadily and has been since 2007. Qatar has achieved one of the highest GDP performance ratios in relation to account surplus that moved from 3.8 billion USD in 2002 to 17 billion USD in 2010 (EIU Viewswire 2010). There has been rising import spending due to the diversification strategies related to production, industrial knowledge, and overall gross domestic product. Some of these new international trade agreements have been the by-product of strengthening relationships in trade

The American Revolution, Civil War and Reconstruction Essay

The American Revolution, Civil War and Reconstruction - Essay Example The interplay between African American and White elite’ history, alongside women’s movements and status can effectively bring out the themes of changing fortunes in relation to civil rights and dominance during the period under scrutiny. This study discusses the Civil War, the Reconstruction and the plights of African Americans, women and White elites during the period from the American Revolution to the Civil war. The thesis for the study is that the freedom spirit and equality as laid out in the Declaration of Independence were not maintained during this period. THE CIVIL WAR The American Civil War is one of the country’s stand-out points from a historical perspective. It is a fascinating aspect of American history in terms of the factors leading to the war, the course of the war and finally, its outcomes. As McPherson (2) explains, the Civil War broke out due to differences surrounding the right to engage in slavery between the free and slave states. According to Boyer et al. (443), both the North and South were largely unprepared for the war. This is discernible from the small armies existing at the beginning of the war and the lack of supportive structures for war. For instance, both sides lacked proper tax collection mechanisms, poor navies and underdeveloped railway lines. Boyer et al. argue that the first two years of the war involved the two sides heavily overcoming such deficiencies. The North and the South mobilized for war through conscription, rallying and budgetary allocations. The course of war was largely expected to swing in favor of the South (the Confederacy), as opposed to the North (the Union). Parallels with the American Revolution assured this, as the North faced the daunting task of forcing the South back to the Union while the South fought for independence. To subdue the South, the North had to be on the offensive, and that is over vast geographical areas. Although the Union was better equipped for war in terms of m ilitary size, railroad development and overall industrial development- its war resources paled in light of the just discussed challenge. The early course of the war made the South to win decisive victories and support (Boyer et al. 450-454). The main determinant of the outcome of the civil war revolved around the war picking the theme of independence especially in the North. This change in theme was to a large extent based on the qualities of the then President, Abraham Lincoln. McPherson (43) argues that, Lincoln’s abilities as a statesman and a politician alongside his steadfast stance on the value of the war, won support from the Northern population and ultimately the war itself. Grant and Reid (40) support this view, arguing that Lincoln made his analysis of the long term future of the USA known to all. He categorically viewed the US as either wholly free or wholly slave, and presented the Republican Party as inclined towards the extinction of slavery. Individuals against the war represented standing for slavery and vice versa. Thus, Lincoln effectively rallied the population, further helped by a stream of victories over the South (41). The exploits of the North’s generals- such as General Sherman- and the reelection of Lincoln effectively saw the North emerge victorious after four years of brutal war. Officially, slavery had ended and the North stepped in to govern the

Smog and air pollution Research Paper Example | Topics and Well Written Essays - 500 words

Smog and air pollution - Research Paper Example In the U.S, smog is formed owing to the action of sunlight on different chemicals present in the air that are released by vehicles, oil refineries and factories and because of this activity, the word photochemical smog was coined (Edlin & Golanty 2010). It not only harms the ecosystem, but also destroys the scenic beauty of the country by forming a dirty dense layer of fog above it (Nolen 2009). Air pollution and smog formation results due to many causes and leads to negative effects and thus effective solutions should be formulated to overcome this problem. Smog is very hazardous for the health of the individuals. People living in these areas, suffer from memory loss or a stroke according to one of the publications of The Archives of Internal Medicine. A medical record reviewed by Wellenius who stated that between, 1991 and 2008, about 1,700 patients were admitted at a Medical Center in Boston because they were suffering from a stroke (Pittman 2012). Furthermore, Smog causes severe breathing problems by reducing the oxygen in the air that is from 21% to 16%, and increasing the level of carbon dioxide that makes the brain and body stop functioning. Asthma, bronchitis and cough are some other ailments found in the polluted areas of the United States (Edlin & Golanty 2010). Air Pollution also affects the Earth by making it warm because of the greenhouse gasses (Carbon dioxide, Methane, and chlorofluorocarbons) it consists. Over the years, the government has taken many steps to reduce these gases in the air, Sulfur being one of the major ones as it is the main cause of acid rain (National Geographic 2012). To accomplish and overcome the problems of air pollution commitment to â€Å"science and law† has to be restored (Nolen 2009). Many steps need to be taken for the reduction of air pollution for the betterment of the environment. People should limit their usage of cars, planes and recycle environment friendly products in order to

Paper subject ( Management financial resource ) Essay

Paper subject ( Management financial resource ) - Essay Example The mental health care, among adults, is provided on the basis of the community based hospital, independent supported living and adult residential care homes (CareTech, 2014). The young people residential services are directed towards children; this segment is associated with various facilities that are associated with facilitating the learning of children, as well as managing their behaviors. Fourthly, the company offers the foster care services; this segment ensures that children are assessed in their homes. This foster care segment is related to the provision of special services to children with disabilities. While offering these services, the management understands that a prudent financial management can help the company to perform effectively in its area of operation (CareTech, 2014). In this respect, this paper is focused on assessing the financial management of the health and social care organization; the paper will pay attention to the operations of CareTech PLC. Among the financial aspects that would be discussed include the principles of costing and business control systems. Considering that CareTech PLC is a firm that focused on offering health and social care services, it is critical for the firm to use the absorption costing method. The absorption costing method ensures that various costs are expensed to a given product or service. This method is effective as far as the external reporting is concerned (Fukui, Yoshiuchi and Ikezaki, 2014). The method ensures that both direct and indirect costs are effectively expensed to a given service or product. The absorption cost would be efficient in determining the costs that are required to be met by CareTech PLC in various segments in order to continue offering its services to diverse clients. Generally, the direct and indirect costs are assigned to different the end product or service that is provided to a customer. The absorption costing has remained a key principle of costing

World Religions From A Healthcare Perspective Essay

World Religions From A Healthcare Perspective - Essay Example In fact, proceeding from the information included in this chapter, it may even be claimed that there is no such thing as a unified American Indian religion whatsoever. This is supported both by the incredible diversity of tribal groups and nations among American Indians and Alaska Natives, and, on the other hand, by the absence of the organized religion (in the Western sense at least) among many of these peoples. The painful history of relations between the US Government and various Indian tribes had its brunt on the state of the healthcare provision to the American Indians, among other things. While the Indian Health Service (IHS) was established in 1955 to provide primary and comprehensive health care to the American Indians, many of the latter reside in metropolitan areas which lie outside the field of the HIS competence. This complicates the situation with regard to health care provision and creates significant discrepancies in respect of the interrelations between the IHS and co nventional healthcare providers, on the one hand, and the traditional tribal elders, on the other. When speaking on the subject of the specificity of American Indian religious traditions, it is necessary to observe that the practitioners of American Indian beliefs have a significantly different concept of the world than those of theistic religions. Unlike linear concepts of the proceedings of the world inherent in the latter, the American Indian belief traditions assume the circular development of the world, which is aimed at perceiving the world as a harmonious whole. Subsequently, the centre of this whole is construed as a state of peace and balance, including peace of mind, which informs the general understanding of the world in Indian religious traditions. Therefore the idea of healthcare provision in American Indian tradition is directly intertwined with the notion that the surrounding world is infused with spiritual energy that may be embodied in particular healing substances such as some herbs. In practical dimension, this means that the concept of healthcare in American Indian worldview is directly connected with the idea of healing by nature’s aid and that of connection between the spiritual and physical health of the patient. Therefore the taking into account of such complexities is absolutely necessary when dealing with American Indian patients. 3. Hinduism The essence of Hinduism as a set of religious practice lies not so much in the regulation of the practitioners’ beliefs than in the regulation of the latter’s behavior. In reality, Hinduism can scarcely be characterized as a unified religion arising out of the certain consensus, as the majority of its practitioners belong to different sects and sub-cultures. Nevertheless, there are some common tenets that bring different strands of the Hindu religion together. On the one hand, Hinduism is characterized by its reliance on the preceding, Vedic tradition that emphasizes the impo rtance of ritualistic devotion to the gods, the maintenance of the devotee’s duties before the social structure and the world in general, the existence of the complex cycle of life and death, where the souls of the

The Scream Essay Example for Free

The Scream Essay â€Å"I was walking along a path with two friends-the sun was setting-suddenly the sky turned blood red-I paused, feeling exhausted, and leaned on the fence-there was blood and tongues of fire above the blue-black fjord and the city-my friends walked on, and I stood there trembling with anxiety-and sensed an infinite scream passing through the nature† (Munch qtd. in Fineman). These were the words of the Norwegian painter Edvard Munch who, after a stroll along a road in Oslo, was inspired by his visionary experience and managed to come up with the world-renowned painting, â€Å"The Scream. † Munch’s work became one of the most recognizable art forms in history and was regarded as one of the most contemporary cultural icons. The art became much popular because of the parodies and copies that were reproduced and have appeared on various objects such as t-shirts, key-chains, mouse pads, coffee mugs, and even became a favorite subject for tattoos (Fineman). see more:essay pt3 english The scream is well known as a lithograph that was finished in 1895. However, before the final version came to its final touches, the scream was the result of a process of evolutions. Edvard Munch painted four versions of The Scream, all of which were done in 1893. The earliest trace of the art form was done out of a single drawing on a cardboard, and the final form was done as an oil painting (Taylor 176). The Scream was a part of Munch’s most important expressionist painting series, â€Å"The Frieze of life† which he produced during 1890’s. According to researchers, the â€Å"Frieze of life† series centers on the artist’s usual theme such as love, darkness, death, and anxiety. The latter was evident in his most famous painting which is The Scream (Porter and Prince 116-117). Aside from being the most popular painting of Edvard Munch, The Scream is also considered as the most famous painting of Norway. Yet, it is also said to be the most vulnerable among the many artworks in the world because The Scream has been the object of theft twice. The Scream Theft 1994 During the onset of the Winter Olympics in Lillehammer, Norway, the National Art Museum in Oslo was robbed with its most important piece of art, The Scream. According to reports, two men climbed in a ladder and smashed one of the windows in the museum’s gallery and immediately stole the painting. The thieves used a wire cutter in order to remove the painting from the wall. Shortly after stealing the painting, the two men fled from the scene, leaving behind the cutters and the short ladder. The whole incident was caught by the museum’s security camera. During that time, Knut Berg, the director of the museum, pointed out that the exact value of the painting was impossible to be agreed upon, and it is also impossible to be sold (British Broadcasting Corporation [BBC]). Based from documents, the alarm of the museum went off at around 6:30 local time. This alerted the security guard who immediately called upon the authorities. Police officers started searching for a Mercedes vehicle which was thought as the getaway vehicle of the thieves. Speculations were made that the thieves were somehow connected to the Olympic events, and the theft was pulled by campaigners as a publicity stunt. Due to the incident, the art museum received criticisms for the lack of security. It was found that Munch’s masterpiece was originally placed in the first floor of the museum which was said to be more secured. However, The Scream was then placed at the museum’s ground floor for exhibition and as a highlight for the Norwegian Culture Festival, which was done as a part of the Winter Olympics (BBC). According to sources, a Norwegian anti-abortion group initially claimed that they were responsible for stealing the painting. However, authorities doubted their claim and continued the search for the missing masterpiece. In March 1994, the gallery received a ransom demand from the thieves. The perpetrators demanded for  £700,000 equivalent to $1,000,000 in exchange of The Scream. The board members of the gallery as well as the Norwegian government refused to pay because of the uncertainty of whether the demand was genuine or not. Two months after the gallery received the ransom demand and through the cooperation of Norwegian and British police, the painting was recovered unscathed. The painting was found in a hotel room located at a seaside town outside of Oslo. It was said that the area of recovery was the place where Edvard Munch created most of his masterpieces. By 1996, four men were arrested and convicted from stealing Edvard Munch’s most important version of â€Å"The Scream† (BBC). The Scream Theft 2004 In August 22, 2004, another version of The Scream was stolen at the Edvard Munch Museum. The armed and masked thieves barged in at the said museum in broad daylight. Eventually, the robbers ripped The Scream and another of Munch’s painting, â€Å"The Madonna,† from the gallery’s wall right in front of the stunned visitors and museum staffs. The robbers hurriedly loaded the art pieces into a vehicle. Hours after the incident, Oslo police recovered the get away car as well the paintings’ frames (Associated Press [AP]). According to reports, the museum was lightly guarded, and the police who immediately responded to the scene received tips from different people. The event led to a nationwide hunt for the missing artworks. Specific motives were unclear. However, experts claimed that the paintings must have been stolen for the thieves to demand ransom or to serve as a â€Å"trophy robbery† in order to impress other art thieves and criminals, yet no words were heard from the thieves (AP). Just like The Scream heist in 1994, The Scream version in Edvard Munch Museum has no set price. According to John Oeyaas, the managing director of Oslo Forsikring, the company which insured the paintings against damage, the work of Munch was not insured against burglary. Apart from this, Oeyaas noted that the artworks were irreplaceable and were impossible to be sold. Thus, insurance of an artwork is nothing because the loss of an irreplaceable piece cannot be compensated by anything (AP). In May 2006, three men were arrested and were found guilty of stealing the two paintings. A court in Norway pressed the verdict against the perpetrators. The thieves were identified as Peter Tharaldsen, who was the driver behind the heist, Bjoern Hoen, identified as the theft mastermind, and Stian Skjod, one of the gunmen who barged in the museum. Tharalsden and Hoen were both sentenced for nine years in prison while Skjold received five years of imprisonment. The other gunman died from drug overdose in that same year (â€Å"Scream Thieves†) Three months after the arrest of the thieves, the Olso police retrieved Munch’s two paintings. Both the items had minor marks and tears but were totally in good condition. By September of 2006, The Scream, alongside The Madonna, was once again exhibited and was later on restored in the museum with the protection of heavy glass boxes (BBC). It is evident that Edvard Munch’s the scream is one of the most important art pieces of today. Likewise, it serves as an inspiration for many artists and continuously pervades the popular culture (Porter and Prince 117). The Scream is one of the few artworks that truly expresses and discusses the meaning of anxiety in life. As such, this fragile piece of art has been so popular that after two times of becoming the object of theft, it was able to scream for escape and survived the ordeal to be seen by people who truly appreciate the depths of life. Works Cited Associated Press. â€Å"Munch’s famous ‘Scream,’ ‘Madonna’ stolen.† MSNBC. 23 August 2004. 08 October 2008 http://www.msnbc.msn.com/id/5787000/#storyContinued. British Broadcasting Corporation (BBC). â€Å"1994: Art thieves snatch scream.† BBC News. 12 February 2008. 08 October 2008 http://news.bbc.co.uk/onthisday/hi/dates/stories/february/12/newsid_3591000/35919 94.stm. Fineman, Mia. â€Å"Existential Superstar: Another look at Edvard Munch’s The Scream.† Slate. 22 November 2005. 08 October 2008 http://www.slate.com/id/2130897/. Porter, Darwin and Danforth Prince. Frommer’s Norway. Norway: Frommer’s, 2007. Taylor, Mark. Tears. Albany, New York: State University of New York Press, 1990. â€Å"The Scream Thieves Jailed.† Art News Blog. 24 April 2007. 08 October 2008 http://www.artnewsblog.com/2007/04/scream-thieves-jailed.htm.

Environmental Racism Essay Example for Free

Environmental Racism Essay Melissa Checker’s Polluted Promises: Environmental Racism and the Search for Justice in a Southern Town (2005) New York: New York University Press. Is one of checker’s best books and has gained fame over the times. Scholars have argued that this novel is set up in an environment which is imbalanced. Environmental inequity is evident in the lives of the leaders who are the main characters in the book. The author comes in to give solutions to the chaos that exist in this Augusta Georgia setting. The ethnographic account of this book shows the struggles faced in urban centers. These are mainly countries in the African region in the third world country. The writer further illustrates the extent of inequality that exists in these countries. A lot of emphasis rests on the resentment that the African Americans receive. This is further coupled with apartheid and the underclass level that they are put in. the book lays down goals to try and unveil the response of other citizens to the lifestyle of the blacks. The strength of the polluted promise is seen with the achievement of information about the treatment of Africans. The information that comes out shows racial separation and shows that the attitude towards the Africans is experienced in all the spheres including politics (p. 12). Racism is a serious offence that is seen to be covered in the book. Checker explains that existence of classes is a more evil way of segregating some people. This may be true but the fact still remains that racism is going on in this society. The leadership actually fights to cover racism by saying that classes are rather more serious. This is supported by Wilson’s hidden agenda ideas. The gap in this society exists in terms of wealth. The white are seen to have a lot of wealth compared to the black urban poor. This is supported by Wilson’s findings. The ethnographic account of this book dwells a lot on the overflow of racism in almost all the activities of the community. Political arena is also caught up in identity politics in which people form factions. This further influence the way resources are distributed in the society. This book displays possibility of arriving at a safe destination. This comes in the proposal of having convergence in the systems. Environmentalism and civil rights and new forms of society movements are the key aspects to be embraced in forming the convergence. Such a unitary community is characteristic of equality and love amongst all the citizens (p. 33). The environment is further displayed to have more challenges. Checker uncovers them as to include: problems faced while working with experts of the environment and the technical talk of experts. Another challenge seen is on building lasting relationship with protection agencies. Alliances and coalition formation is another challenge that exist in the society as explained by the author. Checker’s work further supports environmental injustice by its summary on politics, economic decisions like resource distribution and human relations. People are seen to compromise on the environmental justice in all these aspects. This is what makes the book; polluted promises a rich ethnography. Source Melissa Checker. (2005). Polluted Promises. New York: New York University Press

The Causes Of Over Sleeping English Language Essay

The Causes Of Over Sleeping English Language Essay What causes over sleeping you ask? Over sleeping is caused by many different factors. Things such as not getting enough sleep and not setting your alarm clock to wake you up can contribute to you not waking up from your sleep when it is time to. Many people contribute this to factors that may be deemed medical related and may actually not be medical related illnesses. While many people suffer from sleep deprivation or sleep loss, occasionally there are those who suffer from getting too much rest. Normally this would not be a problem but you have to think about this issue from the perspective of how it affects your career or your home life. Lets take for instance if you are a working person and you have a career or just a job where your employer depends on you being to work on time. A pattern of being late may get you reprimanded or even worse fired. A case of oversleeping on added to an already pattern of tardiness and or lateness for other reasons can be disastrous. Or take for exam ple you drop off your kid at your parents house and they have somewhere important to be and you dont wake up on time. This will cause a real problem for you with your parents. So this can be a problem beyond just getting way too much rest. Having a good alarm clock is essential to keeping yourself from over sleeping. You need on that is loud or audible enough to wake you up on those mornings where you just dont feel like getting out of the bed. You will need to develop a pattern of checking and double checking your alarm to make sure it is properly set to wake you up in the mornings. There is another issue with alarm clocks with making sure they are set properly and that is to ensure you have a backup battery in your alarm clock. A back up battery will give you about an hour of time to get the power back on in case of a power failure to keep your settings saved in the alarm clock. This is something that will happen from time to time that you will have no control over so in order to avoid the problem just make sure that a battery is present in the clock and that it is fully functional. http://hubpages.com/hub/what-causes-over-sleeping Problems Linked to Oversleeping Diabetes. In a study of almost 9,000 Americans, researchers found a relationship between sleep and the risk of diabetes. People who slept more than nine hours each night had a 50% greater risk of diabetes than people who slept seven hours per night. This increased risk was also seen in people who slept less than five hours per night. The researchers did not draw conclusions about the physiological link between long sleep and diabetes. But they did suggest that oversleeping could be indicative of underlying medical problems that increase the likelihood of diabetes. Obesity. Sleeping too much could make you weigh too much, as well. One recent study showed that people who slept for nine or 10 hours every night were 21% more likely to become obese over a six-year period than were people who slept between seven and eight hours. This association between sleep and obesity remained the same even when food intake and exercise were taken into account. Headaches. For some people prone to headaches, sleeping longer than usual on a weekend or vacation can cause head pain. Researchers believe this is due to the effect oversleeping has on certain neurotransmitters in the brain, including serotonin. People who sleep too much during the day and disrupt their nighttime sleep may also find themselves suffering from headaches in the morning. Back pain. There was a time when doctors told people suffering from back pain to head straight to bed. But those days are long gone. You do need to curtail your regular exercise program when you are experiencing back pain. But doctors now realize the health benefits of maintaining a certain level of activity. And they recommend against sleeping more than usual, when possible. Depression. Although insomnia is more commonly linked to depression than oversleeping, roughly 15% of people with depression sleep too much. This may in turn make their depression worse. Thats because regular sleep habits are important to the recovery process. Need another reason not to overdo the ZZZs when youre blue? In certain instances, sleep deprivation can be an effective treatment for depression. Heart disease. The Nurses Health Study involved nearly 72,000 women. A careful analysis of the data from that study showed that women who slept nine to 11 hours per night were 38% more likely to have coronary heart disease than women who slept eight hours. Researchers have not yet identified a reason for the connection between oversleeping and heart disease. Death. Multiple studies have found that people who sleep nine or more hours a night have significantly higher death rates than people sleeping seven to eight hours a night. No specific reason for this correlation has been determined. But researchers found that depression and low socioeconomic status are also associated with longer sleep. They speculate these factors could be related to the observed increase in mortality for people who sleep too much http://www.webmd.com/sleep-disorders/guide/physical-side-effects-oversleeping Heres How to Stop Oversleeping: Step 1: Decide to Wake Upà ¢Ã¢â€š ¬Ã‚ ¦ Theres no easier way to say it Oversleeping is an escape  mechanism. If you want to stop oversleeping, youd have to figure out why some part of you chooses to stay in bed. Confront it. Then decide to deal with it,  instead  of running away from it by oversleeping. Step 2: Get Motivated to Stop Oversleeping Come up with at least one strong reason WHY you want to stop oversleeping. Be as specific as you can.  It might help to write it down and read it to yourself daily. Change your attitude toward sleep. If you love to sleep, you have to start thinking about sleep as something you must do in order to survive. Nothing more. Stop making excuses like I need more sleep than the average person. You should be convinced that you can sleep less and have more energy than you have now, which is most likely true. Step 3: Commit to a Steady Sleep Schedule Its best if you can go to sleep and wake up at the same times every day. At least do you best to wake up at the same time, no matter how long you had sleptà ¢Ã¢â€š ¬Ã‚ ¦ Put the clock away from bed, set a wake up call, ask someone to throw you out of bed, whatever you need to do to make sure you wake up on time. Step 4: Improve your sleep There are many simple things you can do to get high quality sleep, which will allow you to get  more energy from less sleep. Step 5: Reduce sleep gradually If you sleep 10 hours every night, dont move to 7 hours all at once. Reduce 30-60 minutes every week or so. Dont beat yourself up when you fail, because it might only make things worse. Just learn from your mistakes and come up with a plan for the next day. Step 6: Raise your physical and mental energy Its good to stop oversleeping. Its better to be a highly energetic person.  Start working on changing your habits, lifestyle and mindset eat well, exercise, think more positively and so onà ¢Ã¢â€š ¬Ã‚ ¦ http://a-sleep.com/1563/how-to-stop-oversleeping/

Jake Barnes as Hemingway Code Hero in The Sun Also Rises Essays

Jake Barnes as Hemingway Code Hero in The Sun Also Rises      Ã‚  Ã‚   The portrayal of heroism is an essential aspect of literature, and every writer delineates his heroes through their ability to triumph over adversity. Ernest Hemingway (1899-1961) consistently defined and distinguished his heroes through an echoing set of characteristics that form a characteristic "Hemingway Code Hero." A Code Hero is one that distinguishes himself by his ability to demonstrate grace under pressure, to adhere to a strong set of personal values and, most importantly, to live life to the fullest. In Hemingway's first novel, The Sun Also Rises (1926), the protagonist Jakes Barnes serves as a controversial example of a Code Hero. Jake fits into the category of a Hemingway Code Hero because he embodies the most significant characteristics of a quintessential Code Hero: he demonstrates his manhood through the ability to endure pain with dignity, he imposes order upon his chaotic world through personal values, and he attempts to enjoy the simple pleasures of life to add meaning to his existence.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Hemingway characterized the Code Hero as "a man who lives correctly, following the ideals of honor, courage, and endurance in a world that is sometimes chaotic, often stressful, and always painful" (Dwiggins). The most essential characteristic of a Code Hero is the capacity to exemplify grace under pressure, and Hemingway continually placed his characters into unfortunate, and often tragic, situations to test their ability to survive. Hemingway's primary focus was therefore on the strained individual and his response to adversity. ... ... code, and to embrace every opportunity to its full potential are the vital characteristics that typify a Code Hero. Jake Barnes in The Sun Also Rises relentlessly strives to set the societal standard through his stoicism, morality, and action; therefore, his exemplification of these qualities characterizes him as a true Hemingway Code Hero.    Works Cited    Dahiya, Dr. Bhim S. The Hero in Hemingway. New Delhi: Bahri Publications, 1978.    Dwiggins, Mary. "Characteristics of Hemingway's Code Hero." 22 Jan. 2001. Millikin University. 5 Jul. 2003. <http://faculty.millikin.edu/~mdwiggins/code_hero.htm>.    Gurko, Leo. Ernest Hemingway and the Pursuit of Heroism. New York: Thomas Y. Crowell Company, 1968.    Hemingway, Ernest. The Sun Also Rises. New York: Simon & Schuster, 1926.   

Othello Essays -- essays research papers

â€Å"Othello†, by William Shakespeare, is a story of jealousy’s potential to manipulate thoughts and eventually lead to ultimate demise. The key to extremely detrimental jealousy lies within one’s ability to recognize it or deny it. It seems that the important theme of â€Å"Othello† is that if jealousy is not recognized and immediately dealt with, it receives a head start to commence the process of rotting away all normal human reason. Othello’s speech in Act III scene iii beginning with line 178 is the first and most important indicator of the trouble ominously looming on Othello’s horizon. His immediate response to Iago’s accusations is that of total denial. By depriving himself of that initial venting process, Othello gives his jealousy the perfect culture on which his jealousy can turn cancerous and grow out of control. Othello does not spit out the seed that Iago has planted within himself soon enough and thus lets Iago water i t with smooth speech until its roots spread and cannot be uprooted. The only way to appropriately illustrate this point is through an in depth analysis of specific text from the play.   Ã‚  Ã‚  Ã‚  Ã‚  Othello’s speech that begins on line 178 of act III Scene iii is absolutely central to the meaning of the scene as well as to the meaning of the entire play. Beginning with out right denial, Othello’s speech ends up working its way through all possible outcomes until he is left with only confusion and doubt regarding Desdimona’s fidelity. He goe...

Spoon River in History Essay -- essays research papers

With the coming of the new century America under goes a change led by many different events. The collection of poems written in Lee Masters book Spoon River Anthology portrays the typical small town at the end of the 19th century and the beginning of the 20th century. Show the different social, economical, and political trend and influences throughout the United States.   Ã‚  Ã‚  Ã‚  Ã‚  The city of Spoon River went through many of the same social trends that the United States experienced like social Darwinism and the change in woman roles in society. The idea of social Darwinism had its part in the country as well as in Spoon River. In Spoon River Anthology the character Felix Schmidt found out the hard way of the concept of social Darwinism where only the strong person wins or in this case the one with more money wins. Schroeder the fisherman also shows the example of the new concept spreading through the country. Schroeder tells of the conflict between many different types of animals in relation to the Felix Schmidt case how Schmidt was the weaker of the two and loses all his property including his little doll type house. Schmidt had to become a tenant farmer, since he became a tenant farmer he had to give a portion of his profits and income to Christian Dallman who was Felix’s landlord.   Ã‚  Ã‚  Ã‚  Ã‚  As Spoon River grew the social conflict grew between men and women in contrast to the role women had during the time period. The typical roles of men and women had a very strong line of distinction between them. However with time comes change these roles slowly began to intermix, mostly the role of women began to change. Women become more active in the community and the work place. With women becoming more involved in the jobs such as teachers it led to a very new and different life style. Teachers during this time were mostly men, however with the involvement of women and the racial movement which lead the 19th amendment giving women the right to vote and to end woman suffrage. During the many different wars that the United States got into the wounded was cared for by nurses, which were most of the time women. Women’s roles in the beginning of the 20th century had changed.   Ã‚  Ã‚  Ã‚  Ã‚  As the economical ups and down took its tolls on the United States it also hit Spoon River hard. With the country going in and... ...talk with the most powerful man in the United States government shows that United States wanted to be more into the government policy. With many new presidents moving into office each had a different idea on how to help the United States. McKinley thought that if he would make a tariff that would raise the price on manufactured goods by 48% that it would scare off the people from buying products that were not American made, which would help raise the economy. What it did was just make things worse because other countries were putting high tariffs on American products so it hurt the United States businesses both large and small companies. . The people of Spoon River had encountered many different trends that had shaped the community into a typical town in the Unites States. From social Darwinism to the depression of 1893 to many different ways the railroad influenced the people and society of Spoon River. As Spoon River grows and ages with the country there will be many more and different trends and influences on the thriving little town. With many things to come from all of the different social, economical and political fields in the Unites States.   Ã‚  Ã‚  Ã‚  Ã‚  

How calcium is absorbed in the body Essay

Calcium in the diet of a teenager is actively absorbed in the small intestine and transferred into the intestinal capillaries. Describe the route this calcium would follow to end up in the upper arm. Describe in detail the role of calcium at the neuromuscular junction as well as its role in the mechanism of muscle contraction and relaxation of the triceps. Considering the function of calcium in bone growth, explain in detail how the humerus would grow in length. Calcium in the diet of a teenager is absorbed in the small intestine and transferred to the intestinal capillaries. It diffuses into the bloodstream through the gastric vein into the hepatic vein and then through the common iliac vein into the superior/inferior vena cava that brings the blood into the right atrium of the heart. The sinoatrial node which is located in the right atrial wall, would send an electrical impulse through the heart, causing it to contract. This would then trigger the AV node (which is located between the septum between two atria) to contract as well. When the AV node contracts it sends an impulse through the AV bundle and into the purkinje fibers (which in return causes the entire heart to contract). After going through the right atrium, when the heart contracts it opens up the tricuspid valve, therefore pushing the calcium into the right ventricle. When the heart contracts again (SA node contracts again through AV bundle and purkinje fibers) it causes the pulmonary semilunar valve to open and enters the pulmonary trunk and pulmonary arteries which then brings the blood into the lungs. Then it goes through a systemic loop (the tissue capillaries of the lungs) , which takes the now oxygenated blood and returns to the heart via the pulmonary veins from the lungs. Then from the pulmonary veins the blood enters the left atrium (SA node will contract, causing AV node to contract, sending impulse through the AV bundle, ending at the purkinje fibers) and calcium forces through the bicuspid valve, and into the left ventricle. Then the heart contracts, and (SA node/AV node/AV bundle/purkinje fibers) causing contraction and blood travels through the aortic valve and then into the aorta. From the aorta, the calcium in the blood goes into the right and left subclavian artery and branches down to the axillary artery, and then towards the bra chial artery. From the brachial artery, the oxygenated blood containing calcium in it, goes to the muscles of the upper arm (the brachii muscles) and gives nutrients to the tissue cells. Calcium plays an important role in muscle contraction. Firstly, an action potential arriving at the acon triggers the release of the neurotransmitter called acetylcholine (ACH) at the neuromuscular junction. The acetylcholine (ACH) binds with the muscle receptor and sodium ions (Na+) are released, which triggers the action potential in the muscle cell. The action potential transmits through the sarcolemma. The calcium (Ca+) ions are then released from the sarcoplasmic reticulum. The calcium ions bind with troponin (making it change shape) which makes the troponin release tropomyosin. The myosin then binds to the actin. With the hydrolysis of ATP the myosin head changes shape and a cross-bridge is formed causing the muscle cell to contract. This cycle repeats itself until the contraction is done, or when there is nor more calcium or ATP energy. Once the triceps muscle is relaxed then the calcium gets back into the sarcoplasmic reticulum. During relaxation of muscle cells, the level of calcium in sarcoplasm is low and the troponin holds the tropomyosin in position to block myosin-binding sites on actin. During contraction of the muscle cells, a muscle action potential opens calcium channels in the sarcoplasmic reticulum and the calcium flows into the cytosol. The growth of bones can happen through two different types of ossification which include: intramembranous ossification and endochondral ossification. The process for the growth of a long bone like the humerus, the process of endochondral ossification is used. This takes place on the epiphyseal plate (made from remaining hyaline cartilage) in the metaphysis area of the bone. There are four zones on the epiphyseal plate: a) the resting zone which contains the chondrocytes, b) the zone of proliferation where the chondrocytes divide and push the resting cartilage outwards, c) the zone of hypertrophic cartilage where the chondrocytes enlarge and lengthen the diaphysis, d) Zone of calcification- where dead chondrocytes and new one matrix is created. At the end of the growth period, the epiphyseal plates  are completely ossified and the epiphyseal plates close around the age from 18-25. The epiphyseal plates then become the epiphyseal lines. The calcium is a necessary dietary requirement for proper bone growth, development in the body, and to prevent bone deterioration or an example of a disease called osteoporosis.

Partnership transportation Essay

Partnership transportation in broad mind means involvement of all parties in the running and operations of transportation and its impact, retrieved from a journal on â€Å"facilitating partnership in transportation (2005) page 7 and 8†, by James A Merchant and Barbara T Harder. Transportation and maintenance is a work done by local government and the state in collaboration with other partners. Partnership transportation involves integration of various bodies in the transport sector. Partnership in transportation sector can be classified into two categories. First there is incorporation of all means of transport, this include pipeline transportation method, railway transportation method, airway, shipment, road transportation methods. Second, there is integration of private companies and people that own the vehicles, marine ships, airbuses and pipelines, chamber of commerce and industry that has the potential human resource powers to innovate new technologies that enhance fuel saving, and other automobile associations. In transportation, no specific body that can handle transportation sector individually without cooperation of other parties as indicated by Mark Wymond-1917-178 pages in his book â€Å"Our transportation problem† ,www.worldcatlibraries.org . For example, poor management of institutional framework may deteriorate roads management, railway management etc. Poor conditions of road, railways and airports because of poor services and maintenance may be another issue of concern. Lack of defined responsibilities of each associate party, ineffective and weak management structures can also have adverse effects in the transportation sector. Lack of managerial accountability is another issue of concern; this is because transportation itself is an individual identity. Hence, there must be somebody to respond to various issues that may arise. The responsive party would include government officials and private transport cartels.   Failure due to road and railway engineers adversely affects transportation sector. The government is involved in financing public roads and other means of transportation. The government makes sure that there is rule of law that is followed. It is the work of govern to mitigate the transportation processes.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Historical background Partnership transportation resulted in manner that was not supposed to be. It dates us back to the early seventeen century when the prisoners in Victoria were being transported from various parts of the country to Australia.[1] This was an intention to punish the prisoners since there were no enough prisons to keep them. Therefore, a solution was found on to how to punish those prisoners. One of the best ways to do that was to compel the prisoners to carry out hard work, tiring jobs and boring tasks such as walking miles away to transport goods or to peak oakum.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Farming is another issue that resulted to partnership transportation. This included commercial activities occurring as transportation route; this made the construction of various transportation route e.g.   The Chin ago canals, and rail lines were developed, linking the town to other parts of the region. A tract was opened to settlers and land companies by the Clinton treaty in 1788. The growth of Hamilton town was because of stimulation by several main roads, which crossed from east to west. Therefore, there erupted a relationship between the farmers and transportation board in various countries. Transportation of farm produce resulted to growth and development of transportation sector. On the other hand, farmers benefited from easy means of accessing the markets for their produce. In the process, trading started and business thrived tremendously. This resulted to stiff competition that enabled business partners to merge and to come up with an idea to work together, this is how the partnership transportation emerged. That resulted to automobile firms that started competing on manufacturing different kinds of vehicles. Since then the technology has advanced to the manufacturing of space ships. Status: current issues, practices, developments, controversies and impact of partnership transport.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The current issues of partnership transportation include commuters and commuting society, insurance and registration, maintenance and repairs, safety and development. There is the issue of confronting the daunting challenge posed by global climatic change. The main source of green house gases like carbon dioxide is burning of fossil fuel by either through burning coals, oils, petrol, kerosene etc. Burning of fossil fuel include even idling. Therefore, global warming is caused by emission of green house gases that pollute the atmosphere and this go hand in hand with industrialization. It is due to industrialization that transportation is enhanced by manufacturing of automobiles. Therefore, there must be away of partnership association in combating the consequences of transportation. It is fair for industrialized countries to enhance the issue of mitigating this effect as they are the main cause.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Global warming is one of the negative impacts caused by the gas emitted by automobiles. Mainly the climatic change is usually caused by pollution that affects the ozone layer. Then the ozone layer becomes less effective in controlling the remittance of radiation from the sun. Therefore, the transport board must tackle this problem since they are part of the cause beside industrialization. In addition, this pollution has a major impact on the quality and feasibility of transit-oriented development. The current issue of concern is to mitigate fuel consumption and to avoid accidents caused by reckless driving.   Reckless driving practices can have a negative implication on automobile fuel economy. This project of training drivers can enhance fuel economy because experienced experts would save consumption. This is by using simple techniques like cruise control mechanism, pricing whenever possible, avoiding use of cab appliances, soft and gradual acceleration and progressive shifting. All these mechanisms enhance reduction of speed. Transport sector in collaboration with the traffic police; address this issue by ensuring that transport rules and regulations are adhered to. Transit connectivity plan is improved daily to enhance pediatrician walking; this makes passenger’s movement easy from one movement to another. Goods movement services should be improved to enhance cargo and freight transportation, this include transit expansion program resolution for rail, road, bus and ferry transit projects. Freight movement is essential to any economy and way of life. For example in each year in the US, automobile moved about ten billion tons of freight worth more than 7.5 trillion dollars whereby, the ground freight consumed significant energy and the sector grew as   expected. This is a development issue because over thirty five billion gallons of fuel will increase to about forty five billion by the year 2013. The ground freight industry is large and decentralized; this is because seven million freight trucks and twenty thousand locomotives are in partnership transportation in US and this is not a simple thing. Another development issue is the ongoing activities concerning pedestrians planning strategies, bicycle riders, community-based planning and development they intend to take. Controversies results due to the need of expanding the transport course, this is because expansion might lead to congestion or evacuation of some people from the intended bypass. This program’s goal is to advance the findings of the lifeline transportation network suggestion through collaboration with community organizations, transit agencies and congestion management agencies in order to minimize the dispute. Therefore, the controversies that arise due to congestion are dealt with. Other developmental plans include new means of transport being innovated to cater for the transportation needs of the countries low-income, elderly and disabled populations. For example, the community-based planning program. This program’s goal is to advance the findings of the transportation network system through collaboration Going on, there is this issue about the automotive & transportation practice and development.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   These are the some of the current practices that include the automotive and transportation practice that provides global market research for the completed automobiles. Industrial   analysis, concurrent business research which involves custom market research and consultation, market predicament, management consulting and innovation of new strategies result to emerging technologies that are designed to help transportation sector to address current trends and challenges affecting transportation sector and partnership. Another function is to identify new technologies that can lead to advantageous opportunities for growth. This work involves a   global team of automotive and transportation market research analysts, industry experts, and market  consultants who continuously monitor the automotive and transportation industry including logistics, rail systems, automotive testing, diagnostic sand new chassis technologies. In this partnership transportation, there is training for drivers to be equipped with driving dynamics. This is because, new   commercial vehicles that are being manufactured have these new technologies, for example   telemetric and infotainment, power train ,alternative propulsion, safety and   driving assistance not forgetting warning systems.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The floor is open for those wishing to join the partnership. The advantage is that there is acquiring of freight carrier innovative strategies, freight carrier commitment is enhanced through partnership, freight carrier fleet performance model are available and of course freight carrier benefits of partnership[2]. For example, truck and rail transportation provides a cost-effective means to transport much of America’s freight. Truck and rail fleets can take simple actions to make ground freight more efficient and cleaner for the environment. The following technologies and strategies can help reduce fuel consumption and emissions from freight trucks. First there is idling reduction in the engine mechanism, there is improved aerodynamics in aerial crafting, improved freight logistics. Other current developments include, tire technology that involve automatic tire inflation systems of which tires with wide base are manufactured. In tire inflation system, there is adjustment of the level of tire pressure. This maintains proper tire pressure especially when the automobile is moving; hence facilitating longer service for the tire It is known that tires with wide base can reduce friction and resistance on the road. This would lead to saving consumption of fuel and other fuel related expenditure. Tire technologies improve on reducing accidents by stabilizing the vehicles movement and grasping on the roads. Furthermore, there is production of low-viscosity lubricants that are used in breaks and other movable parts, less viscous artificial and semi-artificial lubricants can reduce friction losses in automobile drive train, emission of gases, and its engine friction. This actually saves the fuel consumption and hence emission of harmful gases.   Going on, synthetic transmission and oil lubricants can raise fuel economy by 0.7 and 2.1 percent in summer and winter respectively. Good news is that by replacing all transmission lubricants with less viscous fluid saves fuel with less or no additional cost. Other development systems are low weight body parts. This is enhanced by sing materials made of aluminum or other lightweight materials. By reducing weight, much oil consumption can be reduced. Actually, the possibility for weight savings is even greater in the automobile. Lastly, there is use of inter modal shipping systems and hybrid power train technology advancement. In the current development systems, several technologies and practices can be used to assist drivers in reducing truck idling. A case study that was performed in one of the automobile firms show that reducing or eliminating prolonged idling of long-transit trucks can save up to one thousands gallons of fuel per truck each year. This would reduce global warming by reducing pollution emissions, and lowering the cost of engine maintenance.   Some idling reduction technologies can minimize fuel consumption through air conditioning.[3] Some of the latest technologies include reduction on fuel consumption; manufacturers have focused considerable attention on implementing new truck tractor aerodynamics systems. By so doing they have achieved significant gains in fuel efficiency and reduction.   To improve efficiency in fuel consumption, improved freight logistics can enhance achieving the goal which include improved operation efficiency, saving fuel and increasing benefits and profits for automobile companies.   Some of the current diplomatic strategies include load scrutiny and matching, more efficient coursing and scheduling of automobiles, and improved working policies. There is use of software to structure more efficient automobile routes. [4] Social, economic and environmental aspect   There is a suggestion for long lasting solutions that would address social aspects, economic aspects, and environmental aspects. The suggestion involves a lifeline transportation program that works with local agencies to improve access to public transit for new entrants to the job market. For example, regional rail plan is helping develop a bay area regional rail plan to improve the current rail system, map out future rail lines and station locations, and integrate passenger and freight from rail sharing on existing tracks. Another example is the suggestion for a smart growth and transportation for livable communities bay area.[5] The communities should embrace the idea by getting a little tender loving care from partnership transportation, in the form of initiatives to foster pedestrian-friendly development and travel options such as walking, bicycling and public transit. [6]   It is visible that Urban Partnership Program proposal to deliver congestion reduction by 2009 through a bold program combing the affiliated parties and experts concerned in tolling, advanced technology, transit and transportation if effective will address some controversies. The current controversies affecting the transportation sector include lack of agreement on terms of scrutiny. There are two controversy terms, that define the impact of partnership transportation i.e. there is technical controversy that defines failure due to decision of an expert appointed by the parties and non-technical controversy that deals with the rules and regulations. The latter, involves bleaching of the contract that involves disputes arrangement on investment. This happened in an oil transportation controversy whereby they wanted the project to be concerned in establishing standards service for the future, rather than examining current controversies about work programmed.   Overcrowding and reliability is also another negative impact caused by partnership transportation. This is a sensitive issue in transportation that require more detailed hearing to solve the pending problems   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Some of these pending issues include, perceived transport problems, factors influencing travel behavior, transport licensing board service provision, infrastructure schemes, partnership approaches and innovative solution. [7]Other development measures currently undertaken include expansion of airports and upgrading to an international level. For example, Durango la Plata county airport is expected to undertake some upgrading changes in the coming years[8]. Some of Strategies to facilitate development could include expansion of the planning area, code requirements for aviation easements, and establishment of requirements for special construction on lands adjacent to the airport. Retrieved from www.laplatacountycolorado.org Conclusion Partnership transport is a broad business operation that currently integrates all areas of work. It has enabled the world to be seen as a global village. In essence, partnership transports easies the work of transportation and collaboration in the sector and other chambers of commerce.   However, the controversies and negative effects should be dealt with immediately when they arise. Safer means of transport should be innovated to avoid negative impact such as pollution to the environment, air pollution and water pollution. Therefore, it is of great importance to associate all stakeholders in transportation sector e.g. oil companies should manufacture lead free fuel to lessen the negative impact caused by the fuel.   Actually, the engine life and service is directly related to the amount of fuel burned. In essence, the reduction of driving speed can minimize the cost of repairing the engine. The maximum automobile driving speeds can be minimized through electronic software engine controlling mechanism, improved driver-training programs, or I house programs that motivate drivers for abiding with the rules and regulations. Almost, all new automobile engines in use today are electronically manipulated and the cost of changing the highest acceleration setting on these engines is to some extent negligible. The stated mechanisms, developments and resolutions to partnership transportation are the currents undertaking towards strengthening of the transport sector.    References: Current developments in airport expansion, retrieved on 25th August 2007, available at www.laplatacountycolorado.org Current undertakings on transportation sector, retrieved on 29th August 2007, available at www. emeraldinsight.com Fleet strategies, retrieved on 29th August 2007, available at http://www.epa.gov/otaq/smartway/smartway_fleets_strategies.htm James A Merchant and Barbara (2005) Transportation: Facilitating partnership transportation, page 7 and 8 New York Transport scrutiny update, retrieved on 25th August 2007, available at www. London.gov.uk Transportation problems, retrieved on 25th August 2007, available at www.worldcatlibraries.org Jacques and Whit ford (2003) Environmental impact: Road environmental aspects, published by St Johns N, L London Smart innovation in technologies, retrieved on 29th August 2007, available at www.epa.gov/smartway

Critical skills assignment Essay

Centuries ago, there lived a couple who never ran out of stories to tell to the whole village. The only time these pair of talkative shut their mouths was during their bedtime. The moment their eyes opened and saw the bright morning sunshine greeting them â€Å"a blessed morning,† the husband and his wife would start a loud and scandalous day. It was their pastime to lounge around the plaza to catch the afternoon breeze while continuously exchanging quips, ideas, and sweet nothings. One day, the husband challenged his wife to a duel to determine who the best storyteller is. The townsmen gathered in a humid and breezy late afternoon to watch the first narrative match to happen. People from different corners cheered and bet who would win. While the King was starting to fall asleep, he overheard the noise in the town. He thought that it was a massive revolution against his monarchy. He grabbed his blood thirsty sword and rode a horse. Meanwhile, the match was about to begin. Each contender was given three minutes to do their best. Husband started to narrate of the lies, gossips and rebellions he knew happening around. So engrossed in storytelling, husband disregarded the timer’s bell. Wife felt very upset and angry to his husband that she started narrating her piece to the crowd also. They were so enthusiastic to narrate both factual and fictitious stories that the couple did not notice the King was fast approaching. The King heard of the subversive topic spreading around the audiences. He commanded his horse to leap and reach the sky while the King took out his sword and slain the couple. In addition to protect his empire, he ordered his subjects to cease their learning process and writing skills. The King concluded that learning and writing will make stories easier to convey, therefore planning against his rule is more possible. Posters flooded every corner of the town saying: Big Bad Storyteller Monsters Die! 32773168_Critical skills assignment 2 He was afraid to be kicked out of his throne in the near future so he planned to make the people dumb. Days passed by and everyone in the village seemed to be mute. No one uttered a word, not even a whisper to his neighbor. Even the King was dumbfounded of what he experienced: no one talked to him as well. Letters were extinct, books were charred, street signs were erased, labels were torn out—the town is dead. Sorrow rose from the ground and crept through every villager’s vein. Every minute the law was implemented, the village was smashed next to nothing. It died a natural death. Stories fuel the world to rotate and to revolve around the universe. It is in every corner of our creative minds and minimal territory. The interconnected flow of ideas in conjunction with different mental images will be found everywhere. A simple dialog over the telephone is a story. The chaotic Saturday night in New York is another story. Your baby sister crying over a piece of candy is an additional story. People have always a series of ideas in their head of what they want to do, who they wanted to see, what made them happy, etc. Stories can be personal tales and life experiences of a person, printed literary narratives, folk stories and myths, religious, spiritual and supernatural phenomena.

Kotler Mkting Management Chapter 13

Designing and Managing Services Discussion Questions 1. How do we define and classify services? 2. How do services differ from goods? 3. How can we achieve excellence in marketing services ? 4. How can we improve service quality? 5. How can goods marketers improve customer service? Slide 2 of 29 The Nature of Services 2008 – 2018 Loss of 1. 2 million jobs 2008 – 2018 Gain of 14. 6 million jobs Slide 3 of 29 Service An act or performance one party can offer to another that is mostly intangible and does not result in the ownership of anything. Slide 4 of 29 Categories of Service Mix Mix of goods & services Pure Tangible Good Hybrid Pure ServiceSoap Cell phone Babysitting Slide 5 of 29 Service Characteristics Intangibility Variability Perishability Empty seats Inseparability Slide 6 of 29 Intangibility Create tangible elements †¢ Place †¢ People †¢ Equipment †¢ Communication material †¢ Symbols †¢ Price Slide 7 of 29 Inseparability Work Faster Add More Service Providers Work with Larger Groups Slide 8 of 29 Variability Offer Guarantees Monitor Satisfaction Good Hiring and Training Slide 9 of 29 Overnight Hotel Stay Blueprint Slide 10 of 29 Perishability Empty seats Nonpeak Demand Complementary Services Reservation Systems Differential Pricing Slide 11 of 29 New Services RealitiesCustomer Empowerment Satisfying Employees Customer Co-production Slide 12 of 29 Root Cause of Customer Failure Slide 13 of 29 What Customers Want from Providers Knowledgeable employees Address needs on first contact Treat me like a valued customer 65% 64% 62% 54% 49% 49% 45% 43% 38% Demonstrates desire to meet my needs Can quickly access information Good value for the money Courteous employees Is a company/brand I can trust Treats me fairly Provides relevant/personalized service 0% 10% 20% 30% 31% 40% 50% 60% 70% Slide 14 of 29 Determinants of Service Quality Reliability Tangibles Responsive Empathy Assurance Slide 15 of 29

Sustainable Tourism Development

This article was downloaded by: [113. 210. 1. 106] On: 22 March 2013, At: 07:28 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Journal of Sustainable Tourism Publication details, including instructions for authors and subscription information: http://www. tandfonline. com/loi/rsus20 A Framework of Approaches to Sustainable Tourism Jackie Clarke Version of record first published: 29 Mar 2010.To cite this article: Jackie Clarke (1997): A Framework of Approaches to Sustainable Tourism, Journal of Sustainable Tourism, 5:3, 224-233 To link to this article: http://dx. doi. org/10. 1080/09669589708667287 PLEASE SCROLL DOWN FOR ARTICLE Full terms and conditions of use: http://www. tandfonline. com/page/ terms-and-conditions This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, lo an, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden.The publisher does not give any warranty express or implied or make any representation that the contents will be complete or accurate or up to date. The accuracy of any instructions, formulae, and drug doses should be independently verified with primary sources. The publisher shall not be liable for any loss, actions, claims, proceedings, demand, or costs or damages whatsoever or howsoever caused arising directly or indirectly in connection with or arising out of the use of this material. Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 A Framework of Approaches to Sustainable Tourism Jackie ClarkeSchool of Business, Oxford Brooks University, Wheatley Campus, Wheatley, Oxford OX33 1HX Based on an extensive literature review, this paper proposes a framework of approaches to sustainable tourism. The framework is composed of four positions, chronologically sequenced according to th e dominant understanding of sustainable tourism as a possession or goal. The positions are those of polar opposites, continuum, movement and convergence. The framework offers insights into the development of the sustainable tourism concept and enables identification of an author’s approach to the concept. Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013Introduction The understanding of sustainable tourism has developed from the early ‘is it or isn’t it sustainable tourism’ debate, to the acceptance that research energy should be channelled into practical ways of assisting all forms of tourism to move towards sustainability. The fundamental difference is the assumption of the former, that sustainable tourism is, in some manner, already a possession of certain types of tourism or situation, against the acknowledgement of the latter, that sustainable tourism is not an inherent characteristic of any existing form or situation, but a goal that all touris m must strive to achieve.The tremendous volume of output on the subject over the last decade (Brown, 1991) has contributed to the recognised ambiguity in terminology (Beioley, 1995; De Kadt, 1990; Lanfant & Graburn, 1992; Murphy, 1994; Pearce, 1992, etc. ) and the surfeit of labels. For example, ecotourism has no unequivocal usage. It has been expressed as a symbiotic relationship between tourism and nature conservation (Farrell & Runyan, 1991; Valentine, 1993), been equated with nature tourism (Boo, 1990), and constructed as a Venn diagram (Buckley, 1993; Wight, 1995). Occasionally, labels are combined to produce hybrids (see, for example, Dernoi, 1988; Wight,l995).As a concept, sustainable tourism is still evolving. A Framework of Approaches to Sustainable Tourism Based on a critical literature review of both academic and industry contributions, the proposed framework comprises four positions of understanding of sustainable tourism. These four positions:  · are broadly chronolog ical, reflecting the dominant approach to sustainable tourism and offering insights into the concept’s development;  · provide a structure within which an author’s approach to the concept may be identified, affording insights for literature reviews.The framework is envisaged as complementary to other work (see, for example, Cazes, 1989; Pearce, 1992). As early literature commonly fixed on scale as the distinguishing feature, this is the unifying theme for the framework. As a 0966-9582/97/03 0224-10 $10. 00/0 JOURNAL OF SUSTAINABLE TOURISM  ©1997 J. Clarke Vol. 5, No. 3, 1997 224 A Framework of Approaches to Sustainable Tourism 225 criterion, scale has shifted from an emotive or even antagonistic role to neutral ground. An overview of the framework shows the positions forming two pairs.The first pair regard sustainable tourism as a current possession of a particular scale of tourism, whilst the second pair treat the phenomenon as a goal to be striven for. Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 The first position of polar opposites A term adapted from Pearce (1992), the first, and probably the earliest of the four positions, was that of mass tourism and sustainable tourism conceived as polar opposites (see Figure 1). Alternative tourism was the popular label for sustainable tourism, mutual exclusion being implicit in the term.As a force, sustainable tourism was understood to be pulling away from mass tourism, which served as a point of repulsion (for commentary, see Butler, 1991; Cazes, 1989; Krippendorf, 1987; Nash, 1992; Richter, 1987; Travis, 1988; Valentine, 1993). Thus, sustainable tourism and mass tourism were stereotyped as the ‘good’ and the ‘bad’. The negative social and environmental impacts experienced at destinations were attributed solely to mass tourism, which was couched in emotive terms such s ‘hard’, ‘ghetto’, or ‘destructive’ tourism. Of course, mass tourism also related to scale, and the scale of the tourism involved was the principal defining characteristic for the polar opposite approach. Wheeller (199la) summarised scale as the focal point: the traveller is preferred to the tourist, the individual to the group, specialist operators rather than the large firms, indigenous accommodation to multi-national hotel chains, small not large — essentially good versus bad. Wheeller, l991a, author’s emphasis) Representing mass tourism, a Director of the Thomson Travel Group lampooned the approach by recounting his situation as an ecotourism speaker at a Royal Geographical Society gathering as being: rather like a cattle baron addressing a congress of vegetarians. (Brackenbury, 1992: l0) At its most extreme, advocates of alternative tourism pressed for a total replacement of mass tourism (cited in De Kadt, l990, 1992; Lanfant & Graburn, 1992) and of Cohen’s (1972) institutionalised tourist.Arguably, the position of polar opposites was strengthened by the presentation of mass versus sustainable characteristics in diametrically opposed tables (see, for example, Krippendorf, 1982; WTO, 1989). Such tables were developed into concrete notions of ‘bad’ versus ‘good’ (see Lane, 1989, 1990). ‘Mass tourism’ Conceptual barrier ‘Sustainable tourism’ Figure 1 Position 1: polar opposites 226 Journal of Sustainable Tourism Thus the earliest understanding of sustainable tourism was one of a dichotomised position.Believers in the polar opposite approach clearly regarded sustainable tourism as a possession of an existing type of tourism based on small scale characteristics. Ownership was claimed by tourism forms opposed to mass tourism. In short, small was synonymous with sustainable. Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 The second position of a continuum By the 1990s, the original position of polar opposites was generally rejected as u nproductive, but the notion of a continuum between sustainable tourism and mass tourism presented a flexible adaptation of the earlier ideas (see Figure 2).In recognition that sustainable tourism utilised the infrastructure, transport and reservation systems of mass tourism (see De Kadt, 1990, 1992; Krippendorf, 1987; Wheeller, l991a), spawned an accompanying tourism industry structure (see Cohen, 1987, 1989; Krippendorf, 1987), and had the potential to develop into mass tourism if not properly managed (Butler, 1990, 1992; Tourism Concern, 1992), the simplicity of polar opposites was adjusted to a continuum between the two extremes. Variations were appropriately placed along the spectrum (see, for example, Davidson, 1992).Although allowing some measure of degree, the continuum understanding of sustainable tourism still regarded the phenomenon as a possession and used scale as the defining criterion. Polar opposites and continuum therefore formed a natural pair. However, the continuu m approach to sustainable tourism was only ever loosely established; understanding was moving in a new direction. ‘Mass tourism’ ‘Sustainable tourism’ Figure 2 Position 2: continuum Criticisms: too simple, too impractical Criticisms and queries have been voiced over these early approaches to sustainable tourism.The idea of polar opposites representing ‘right’ and ‘wrong’ was denounced as ‘grossly misleading’ (Butler, 1990). Most criticisms related to one or both of the following:  · Too simple: the inadequate appreciation of tourism as a dynamic and complex phenomenon resulting in the inherent flaws in this understanding of sustainable tourism.  · Too impractical: the question of scale and the inability of this narrow view of sustainable tourism to offer practical solutions to the global problem of the burgeoning volume of tourist arrivals.Tourism is a complex and dynamic phenomenon (Heath & Wall, 1992; Przeclawski , 1993), yet sustainable tourism from the polar opposite and continuum positions assumed a homogeneity and simplicity in conflict with reality (Cooper et al. , 1993). Faced with the dramatic growth in international tourism from the 25 million trips of 1950 (WTO, 1993) to the 531 million of 1994 (WTO, 1995a) and its continued predicted growth (WTO, l995b), the replacement of mass tourism with the sustainable tourism promoted by the two positions was illogical. Being small scale, sustainable tourism lacked the capability (Butler,A Framework of Approaches to Sustainable Tourism 227 Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 1990; Cohen, 1987; Cooper et al. , 1993; Fennell & Smale, 1992; Pearce, 1992). Sustainable tourism could neither manage the number of arrivals nor replace the economic benefits accrued (Butler, 1992; Cohen, 1987). For Wheeller (1990, l991a, l991b), the idea was a ‘micro solution’ struggling with a ‘macro problem’. Furthermore, this understanding was inward-looking, failing to recognise the importance of other industry sectors and the wider perspective of sustainable development (Hunter, 1995).Indeed, the second pair of positions better demonstrate the influence of the sustainable development landmarks that shaped the concept (for example, IUCN, 1980, 1991; The World Commission on Environment and Development, 1987; the GLOBE ’90 and ’92 conferences; The United Nations Conference on Environment and Development with Agenda 21). Other criticisms concerned issues such as elitism (Cazes, 1989; Richter, 1987), the problems of ensuring local ownership and control (Cater, 1992), and inbalances in power (Wheeller, 1990, l991a, l991b).Butler (1990) argued that the approach to sustainable tourism portrayed a static picture of impacts. The revision of features related to time and process produced a less flattering scenario (Butler, 1990). For example, the more intense contact between host and guest over a longer duration resulted in greater damage to the fragile host culture than was readily apparent in the ‘good’ versus ‘bad’ tables. The emergence of these tables was partly a response to an over-simplistic interpretation of Krippendorf’s work (1982, 1987). Krippendorf (1987) was not opposed to mass tourism as long as it progressed towards ‘harmonious’ tourism.In fact, he urged that: only if we succeed in living with tourism as a mass phenomenon, ? , can we claim to have made a decisive step forward, (Krippendorf, 1982: 111, author’s emphasis) an assertion often overlooked by proponents of a polar opposite or continuum approach. The third position of movement Criticisms of the earlier understandings of sustainable tourism, coupled with a closer alignment to sustainable development, resulted in the demand to change mass tourism to more sustainable forms (see, for example, Bramwell, 1991; Butler, 1990, 1991; Cohen, 1987; De Kadt, 1 990; GLOBE, 1990; EIU, 1992).If the main problem of modern tourism is that of its huge number, (Krippendorf, 1987: 42, author’s emphasis) then mass tourism was the most visible and sensible candidate for initial reform. The sustainable tourism as understood under movement differed from the earlier definitions of sustainable tourism on three key dimensions:  · The issue of scale became more objective and less emotive. Mass tourism became the subject for improvement, rather than the derided villain.  · Sustainable tourism became the goal for attainment, rather than the possession of an existing scale of tourism. Operationalising current knowledge to move towards the goal became the 228 Journal of Sustainable Tourism (’mass tourism’) Large scale tourism Sustainable Tourism Goal Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 Figure 3 Position 3: movement practical focus of effort, rather than the ‘is it or isn’t it sustainable tourismâ€⠄¢ debate of previous years. Figure 3 illustrates the understanding of sustainable tourism by movement advocates. As a label, large scale tourism is preferred to mass tourism, for it sheds the negative connotations.Viewed objectively, large scale tourism possesses strengths which could be used to advantage:  · The environment is attacked by other industries, such as mining and manufacturing (EIU, 1992; McKercher, 1993), and tourism is dependent on environmental quality. The tourism industry must protect its assets; size is important, as large players exert pressure through lobbying power.  · Large scale operators have the marketing and communication skills, plus contact opportunities in bulk, to actively foster interest in sustainable tourism amongst the millions of consumers who purchase their products. Large size confers influence over suppliers and distributors, which could be used as a persuasive force for the introduction of sustainable policies along the supply chain. Of c ourse, there are less altruistic reasons for large scale tourism to instigate movement towards the sustainable tourism goal. The imposition of environmental regulatory control by governments grappling with world problems of acid rain, ozone layer depletion and global warming require a minimum response of compliance.From the demand side, the rise of consumer interest in green issues (see ETB, 1992a, 1992b; Green, 1990) provides the classic incentive of consumer needs. The interest expressed by consumers through financial institutions in environmental practices is a further motive. There are over thirty an ag em en im ts pa ct ys -e as nv ses tem iro nm s s – re ent men use t al Guid , re au eline cyc di s for le, red t susta uce inab le to urism Equity Company/organisation focus ta lm s pac im cts al pa lob G im al sic y ph al/ gic olo Ec (’sustainable tourism’) Small scale tourism iro nm en En v -e nv iro nm e nt al A Framework of Approaches to Sustainable Touri sm 229 Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 environmental or ethical funds in the United Kingdom, representing approximately ? 750 million of investment; according to independent financial advisors Holden Meehan (1994), the idea of ‘profit with principle’ has moved from the fringe to the mainstream.Investors are stakeholders requiring satisfaction. There are many examples of large scale tourism proactively moving towards the goal of sustainable tourism (see Middleton & Hawkins, 1993, 1994; WTTERC, 1991–1994). British Airways was one of the first tourism companies to publish an environmental report (British Airways, 1991), the International Hotels Environment Initiative was a sector-specific project (Van Praag, 1992), whilst the ‘Green Globe’ programme was targeted across the tourism sectors (WTTERC, 1994).The World Travel & Tourism Council, a coalition of Chief Executive Officers from international tourism companies, established th e World Travel & Tourism Environment Research Centre (WTTERC) to monitor, assess and communicate objectives, strategies and action programmes in respect of environmental management (WTTERC, 1992). Over one hundred guidelines and codes of practice relating to tourism were identified (WTTERC, 1993); the environmental guidelines of the WTTERC itself provide a useful synopsis of the large scale understanding of sustainable tourism (WTTERC, 1992).As Figure 3 demonstrates, the focus of this approach is on the physical/ecological environment, with an emphasis on environmental management systems, incorporating techniques such as environmental audits of products, processes and issues, and environmental impact assessments. The fourth position of convergence The framework culminates in a position of convergence (see Figure 4). This position represents the latest understanding of sustainable tourism as a goal that all tourism, regardless of scale, must strive to achieve (see, for example, Inske ep, 1991).Accepting that the concept of sustainable tourism is still evolving, the absence of a precise goal definition is less important than general movement in the correct direction. Appreciating the wider role of sustainable development, this final position recognises two interpretations of sustainable tourism. The large scale interpretation of sustainable tourism (as portrayed in position three) has a dominantly physical/ecological perspective expressed as a business orientation. The small scale interpretation of sustainable tourism offers a social slant from a local or destination platform.It is akin to the understanding of sustainable tourism as alternative tourism under position one, except for the crucial recognition of the concept as a goal rather than a possession. Both interpretations:  · focus on the implementation of their current knowledge of sustainable tourism to move towards the ultimate goal of sustainability;  · seek future progress towards the desired goal t hrough the twin processes of further development of ideas inherent in their own interpretation and by adaptation of ideas found in the other.Together, this results in convergence towards the goal of sustainable tourism. For example, in this quest, large scale tourism is experimenting with techniques for inducing shifts in tourist behaviour compatible with environmentallyfriendly travel, an educational component instigated by the small scale enterprises. Thomsons now provide environmental guidelines for guests; TUI 230 Journal of Sustainable Tourism Downloaded by [113. 210. 1. 106] at 07:28 22 March 2013 Large scale tourism al nm vi ro En Figure 4 Position 4: convergence ave produced an environment ranking for products featured in all their mainstream Euro-brochures. In turn, small scale enterprises are learning about the development of effective environmental management systems, originally the territory of large scale organisations. In the UK, the environmental audit was promoted fo r small scale concerns by the West Country Tourist Board’s (1993) ‘Green Audit Kit’; the project was then taken nationwide. In addition, by embracing sustainable development, both interpretations are receptive to further ideas generated from outside the tourism sector.Like large scale tourism (see position three), the small scale interpretation of sustainable tourism has produced guidelines and codes of good practice (see, for example, ETB, 1991; Countryside Commission, 1991; Green, 1990), established destination-based projects (for example, the Devon-based Tarka Project) and offered and disseminated advice to interested parties (ETB, 1992a, 1992b, 1993). -e nv iro nm en ta l en t im g olo Ec m an ag em y ph al/ ic al sic en ts pa ct ys -e as nv s e s te m ir o nm sm s – re en use tal ent Guid , re au eline cyc s for le, r dit sust edu aina ce ble t ouri sm Equity Company/organisation focus ba Gl p l im s act p im Sustainable Tourism Goal ts ac Local area identity focus Equity Guid e Loc lines for al c sust ont aina Ed rol ble t uc ouri ati To sm on u of Au ris hos tc th t/to e n ha r uri tic act st ity eri s ti cs s act ts mp pac y al i rit ultur l im a c teg loc In o cial/ tion/ a S stin De Small scale tourism A Framework of Approaches to Sustainable Tourism 231 The completed framework Taken as a whole, the framework both structures and partially explains some of the conflicts and debates that have occurred in sustainable tourism.Although due regard should be given to the limitations of a framework based purely on a literature review and purporting to be complementary in nature rather than encompassing, it does present insights to past development whilst taking a view as to the direction of future advances. 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